Cancellation & Refund Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Every client who seeks to avail the services as mentioned on this website must agree to the Service Agreement provided by us upon primary understanding. Once a client requests the Service Agreement; we send that and request the client to read and understand each term and condition thoroughly to avoid any misunderstanding. The client must send the Service Agreement back to us with his/her sign and formal approval of the terms and conditions within a business day.

Please be advised that the Service Agreement does not warrant that we are subject to start a project. It is only a formal agreement between us and the client.

Upfront Payment and Initialization of Service

After the agreement is signed by both us and the client, we request an initial upfront payment as a token of the client’s interest and our formal obligation to start working on the project. The upfront payment is 50% of the total project value. For example, the client must pay Rs.50,000 as an initial fund if the project budget is Rs 1,00,000. We usually allow the client to send the upfront money within 2-3 business days using the payment method available on this website after the Service Agreement is signed. However, we request the client to make payment on the same day the Service Agreement is signed on because it allows us to take the time to prepare for and start the project.

Eligibility For Refund 

Website Development Web Design Graphic Design/Infographic You can request cancellation on mail – info@aviratinfotech.in or mailing the cancellation request letter on our address mentioned on the website. On receipt of your cancellation request, our billing department will contact you for the cancellation issue and will advise you accordingly. Only upon approval from the billing department, your cancellation request will be deemed valid for refund. For the above mentioned services the eligibility and refund policy is as below- Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund After 48 hrs of making the payment – Partial Refund of 50% of the project amount After 72 hrs of making the payment- No Refund For any questions, confirmations or comments, feel free to contact AVIRAT INFOTECH at info@avirtatinfotech.in. You can as well place a Toll Free call on +91 – 9413355754.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@aviratinfotech.in.

 

Need help?

Contact us at info@aviratinfotech.in for questions related to refunds.